This Privacy Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the rules made thereunder. This Privacy Policy does not require any physical, electronic or digital signature.
This Privacy Policy is a legally binding document between you and HOPE Fitness. The terms of this Privacy Policy will be effective upon your acceptance of the same and will govern the relationship between you and HOPE Fitness for your use of the website https://www.hopeglobal.co.in and our related services.
User Information
To avail certain services on our Website, users are required to provide certain information for the registration and consultation process namely: – a) your name, b) email address, c) sex, d) age, e) PIN code, f) payment details, g) medical records and history, h) biometric information, i) password, etc., and / or your occupation and interests. The information supplied by the users enables us to improve our site and provide you the most personalized coaching experience.
All required information is service-dependent and we may use the above-said user information to maintain, protect, and improve our services (including clinical observations and training programs) and for developing new wellness frameworks.
Use of Location Information
To provide our at-home or localized services efficiently, we may collect and use your location information. Your location data helps us identify nearby coaches or service points and enable them to reach your address accurately.
- We only access your location with your consent.
- We use it for matching you with the most suitable coach in your area.
- Enabling our staff to navigate to your location for at-home service delivery.
Your location data is not shared with any third parties for marketing purposes. It is used strictly to facilitate our service.
Cookies
To improve the responsiveness of the site, we may use "cookies" or similar electronic tools to collect information to assign each visitor a unique User Identification (User ID). This helps us understand individual user interests. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer.
Links to Other Sites
Our policy discloses the privacy practices for our own website only. Our site may provide links to other websites that are beyond our control. We shall in no way be responsible for your use of such sites.
Information Sharing
We share sensitive personal information with third parties without obtaining prior consent only in the following limited circumstances:
- (a) When requested or required by law or by any court or governmental agency for the purpose of verification of identity, or for the prevention, detection, or investigation of cyber incidents or offenses.
- (b) We may share such information within our group companies and officers for the purpose of processing personal information on our behalf. We ensure that these recipients agree to process such information based on our instructions and in compliance with this Privacy Policy.
Information Security
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. These include internal reviews of our data collection, storage, and processing practices, including encryption and physical security measures.
Our Website never publicly discloses any personal and sensitive user data related to financial or payment activities or any government identification numbers.
Changes to Policy
The internet is an ever-evolving medium. We may change our Privacy Policy from time to time to incorporate necessary future changes. Our use of any information we gather will always be consistent with the policy under which the information was collected.
Join our Community
With thousands of members choosing HOPE Fitness, we are proud to be a trusted partner in your performance and longevity journey. Our expertise spans Strength Training, Nutrition Coaching, Yoga & Mobility, and Clinical Wellness observation across major urban centers.